Personal Information Collected By Ekatva
We receive and store your personal information such as your name, username, phone number, shipping address and email address. We don't collect or store any of your payment or billing information (like credit card or UPI id ) and this is maintained by our payment provider.
How we use the information provided by you?
We use your personal information to inform you about the order and shipment info, promotion emails from us and any new features on our website. We don't share any of this information to any third parties and this information is securely stored on our side. We may anonymize your information so that you cannot be individually identified and use this information for various advertisements campaign with our partners. For example, some of the advertisements will be targeted to specific demographic information without non personally identifiable form and you agree that we may use any of the information we have collected from you in non-personally identifiable form for those advertisements.
Cookie and Analytics
Whenever you visit our Website, the analytics tracking which we use in website automatically receive and record information from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our Website are visited and by how many people. Most modern browsers allow you to change the cookie usage policy and can be set through preferences. Some of the website features may be limited in case you disable the cookie. We use these data in aggregate form assuring the anonymity of our customers.
Email is our primary mode of communication-related to your order and shipment information. We do send promotional offers to your email and you have an option to unsubscribe from those emails. We also send WhatsApp messages to update you about the order and shipment information.
Please email us at email@example.com for any further clarification or questions and we will be happy to address it.